Online Store
1) General Questions
2) Order Processing/ Downloading
3) Technical Queries (Related to Formats/ Compatibility)
Online Store - Genral Questions 

Q : What is Crypto Cipher?
A : Unique as it is in its novel approach, Crypto Cipher synchronizes rare sounds with the latest technology through an avant-garde project designed to benefit music composers and learners alike. Our workplace is in New Delhi, India.

Q : What is Crypto Cipher Online Store?
A : Crypto cipher online store is a product gallery on internet, where you can buy our Kontakt-based sample instruments designed with the aid of unique and highly engineered techniques.

Q : Who else are involved in your creative Team?
A : We understood creativity is greatest rebellion in existence; Our creative team includes Sumit , Rishabh , Kirti , Niraj and Santosh. Also many other Programmers and artist.

Q : What is Kontakt?
A : Kontakt is software sampler by Native Instruments. It can be used in PC/ Mac both as standalone and plug-in.

Q : How can I use Your Sample Library?
A : You can use purchased library with any other library in your production, with every purchase you are given individual private license.

Q : How your Support System works?
A : We are always available through email. Please send us your query at, and we will try to respond with in 24 hours. It may take 48 hours in few cases. We will help you at our best.

Q : I would like to create demos for your sample libraries.
A : Demos highlighting Crypto Cipher instruments are welcome and will be shared with our friends via various modes. Please send us the soundcloud link at

Q : I have created Patches/Multis using your libraries and want it to share with the world.
A : We are always happy if you want to share your creativity using our libraries, please send all patches/mutis without samples to ,we will upload all patches/multis with your name on website for all license holders of that particular libraries.

Q : How can I stay in touch with your recent releases/announcements?
A : You can signup the newsletter at the footer area of Crypto Cipher Home Page, or by simply liking the Facebook page.

Online Store - Order Processing/ Downloading

Q : How to buy selected product from online store?
A : Please check the processing order page in down-menu of support tab.

Q : Is it safe to buy online?
A : We take payment through paypal, which is internationally respected gateway known for high security and customer services (

Q : What if I want hard copy of sample libraries at our doorsteps?
A : We are selling our products only as digital download, but still you can send us your requirement through email and we will surely get back to you.

Q : I am having trouble in downloading the product.
A : Don't worry .Please check your internet connection speed, Try again, else we will set up personal links for you.

Online Store - Technical Queries

Q : Where can I find technical specifications of individual products?
A : Please check under Technical Specification Tab on product details page.

Q : Are their any tutorials for using these products?
A : Tutorials and demonstration of each product is explained under videos Tab on product detail page.

Online Recording 

Q : I'm interested in music production training and have related questions.
A : Just email us at our email id : , we will revert you back with details regarding course structure and other queries.


Q : What are corporate services?
A : All about audio production comes under this section and we are happy to hear from you , Contact us via email.